Frequently Asked Questions

  • Q: How do I care for my shirt?
  • A: All shirts we design are made of hand-printed, hand-dyed or hand-loomed fabrics.
    • First wash: For the first time, wash the shirt by itself in cold water.  Due to the handmade nature of the fabric, colors may bleed.
    • Wash: Machine wash in cold water.
    • Dry: DO NOT use a dryer.  Hang dry your shirt. 
  • Q: Where do you source the fabrics from?
  • A: We design the prints for the fabrics in our Los Angeles studio.  We then, spend up-to 6 weeks each year in India working directly with fabric printers and weavers to bring our designs to life.  Our fabrics are hand block-printed, hand screen-printed, hand-dyed and hand-loomed.
  • Q: Where are the shirts tailored?
  • A: We work with two family run tailoring units - one in Jaipur and one in Bombay.  Each unit has 4-6 tailors under the tutelage of a master tailor.  The shirts are hand-cut by the master tailor and tailored from start to finish by the same tailor.
  • Q: I live outside the United States. Can I still order from you?
  • A: Why of-course you can! We ship worldwide!
  • Q: How can I track my order?
  • A: Once we ship your order, we will be in communication with you regarding the shipping details.
  • Q: Do you ship to PO Boxes?
  • A: We do not ship to PO Boxes.
  • Q: What payment methods do you accept?
  • A: We accept all major credit cards and Pay Pal.
  • Q: Would I be charged any shipping costs?
  • A. For US domestic order, No! We ship your items at no cost to you! For international orders, we charge a flat shipping fee based on the total $ amount of your order.
  • Q: Can I return or exchange an item?
  • A: All unworn and unused items can be returned with no strings attached.  We will not be able to return or exchange any items that have been used.
  • Q: When will I receive my refund?
  • A: Once we receive the items from you and it meets our refund policy, we will process the refund within 48 hours. After that, it will be a matter of banking schedule.
  • Q: What size should I choose?
  • A: Please refer to our sizing guide to ascertain your size.
  • Q: How much taxes will I have to pay?
  • A: You will be charged taxes based on your shipping address. 
  • Q: How can I get in touch with you?
  • A: The best way to reach us is via email. Please send us a note at help@dushyantasthana.com and we will write back to you within 24 hours. You can also check us out on social media; links are at the bottom of this page.